VoiceDock, Flireo & HMS Sovereign
How our company (Flireo B.V.), our product (VoiceDock), and our orchestration technology (HMS Sovereign) relate.
You will come across three names across this documentation, our domains, and your contracts: Flireo B.V., VoiceDock, and HMS Sovereign. They are not separate companies or competing products. They are one company, one product, and the technology that powers it.
The short version
| Name | What it is | Where you meet it |
|---|---|---|
| Flireo B.V. | The company. A Dutch private limited company (Besloten Vennootschap) that builds and operates everything below. | Your contracting party: invoices, the Data Processing Agreement, and legal terms are with Flireo B.V. |
| VoiceDock | The product. The voice AI platform you build on: the API, the dashboard, the MCP server, and the documentation you are reading now. | The brand and the platform: voicedock.ai, your account, your assistants. |
| HMS Sovereign | The technology. The orchestration engine that powers VoiceDock and runs your calls in real time. | Under the hood: some infrastructure and legacy domains still carry the hmsovereign name, for example api.hmsovereign.com. |
In one sentence
Flireo B.V. builds and operates VoiceDock, which runs on the HMS Sovereign orchestrator.
Why there are three names
VoiceDock began as HMS Sovereign: the in-house orchestration engine we built to run voice AI on our own European infrastructure, rather than reselling someone else's stack. As we opened that engine up for others to build on, the product, the brand and the developer experience became VoiceDock. HMS Sovereign kept its name as the orchestration technology underneath.
So you may still see hmsovereign in a few technical places (the API and dashboard domains, some infrastructure hostnames) while the product, the brand and the account you work with are VoiceDock. Both point to the same platform, operated by the same company: Flireo B.V.
What this means for you
- Contracts and compliance are with Flireo B.V., the legal entity. The Data Processing Agreement and the EU Data Sovereignty page describe how Flireo B.V. handles your data.
- The product you build on is VoiceDock: your API keys, assistants, dashboard and this documentation.
- The technology running your calls is the HMS Sovereign orchestrator, hosted on EU infrastructure (see EU Data Sovereignty).