Agent

{
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "name": "Customer Support Agent",
    "business_name": "Acme Corp",
    "notification_email": "support@acme.com",
    "first_message": "Hello, welcome to Acme. How can I help you today?",
    "is_active": true,
    "max_duration_seconds": 300,
    "autonomous_silence_handling": false,
    "voicemail_detection": false,
    "voicemail_message": "Hello, this is Acme Corp. We will call you back at a later time. Thank you!",
    "webhook_url": "http://example.com",
    "webhook_secret": "string",
    "webhook_events": [
        "string"
    ],
    "analysis_plan": {
        "structured_data_plan": {
            "enabled": true,
            "schema": {
                "type": "object",
                "properties": {
                    "intent": {
                        "type": "string"
                    },
                    "sentiment": {
                        "type": "string",
                        "enum": [
                            "positive",
                            "neutral",
                            "negative"
                        ]
                    },
                    "appointment_booked": {
                        "type": "boolean"
                    }
                }
            },
            "messages": [
                {
                    "role": "system",
                    "content": "Analyze the following call transcript according to this schema: {{schema}}"
                }
            ]
        },
        "min_messages_threshold": 2
    },
    "stt_config": {
        "provider": "deepgram",
        "model": "nova-3-general",
        "language": "multi",
        "keyterms": [
            "yes",
            "no",
            "okay",
            "Acme"
        ]
    },
    "llm_config": {
        "provider": "openai",
        "model": "gpt-5",
        "voice": "ara",
        "temperature": 0.7,
        "messages": [
            {
                "role": "system",
                "content": "string"
            }
        ],
        "tools": [
            {}
        ]
    },
    "tts_config": {
        "provider": "openai",
        "voice_id": "alloy",
        "model": "eleven_flash_v2_5",
        "language": "nl",
        "stability": 0.5,
        "similarity_boost": 0.75,
        "use_speaker_boost": true,
        "speed": 1,
        "style": 0
    },
    "created_at": "2019-08-24T14:15:22.123Z",
    "updated_at": "2019-08-24T14:15:22.123Z"
}